Applications are built on a platform in their own original development environment, native.
The server-side modules required for the operation of the interactive applications are developed in PHP and placed on our server and on the server of the customer's website.
We perform the platform-dependent mandatory updates, the web administration interface to be connected to the application if necessary, and the continuous operation and availability of the system as a continuous service within the framework of a fixed monthly Service Agreement, the fee of which is determined in advance.
The service works only with the indicated fixed fees, there is no traffic commission, it does not include any other hidden costs.
Due to its nature, it is not possible to sell / resell indirectly as a continuous service.
We guarantee platform-by-platform operation on the currently supported versions, and we do not accept any liability for operating problems or errors resulting from different device types and other data traffic settings, or non-factory device settings and software.
Payment schedule: Our prices are valid in case of timely payment and electronic contact. If the quotation is ordered after the expiration date, the prices indicated in the quotation are valid with a 20% administration surcharge. Within 10 days from the date of the order, 50% of the development fee, 40% of the development fee upon reaching the 90% state of the development, and the remaining 10% of the development fee upon arming / transferring the application / smaller projects or in case of improvements, 100% of the development fee will be paid within 10 days.
The 90% status is a working application that can be started by phone and has the features included in the price offer. The remaining 10% includes the need for changes and modifications, possible corrections, as well as uploading with content and graphics.
From the time of the Order until the 90% readiness is reached, the time specified by the Customer for sending the necessary data / documents is a maximum of 2 months, otherwise we reserve the right to change the price due to the constantly updated and changing IT environment.
In the event of refusal to pay the fee or late payment, if the duration of the delay exceeds 30 days, ZoRaLL.OrG Ltd. shall be entitled to suspend the service with immediate effect without further notice and / or the contract with immediate effect, subject to the simultaneous payment of default interest. to terminate.
Application development is considered as personalization of the service and operation as a continuous service. As a continuous service, the fulfillment starts with the start of the development, in this way the partial payments mean the time-proportionate recognition of the fulfillment, the possible withdrawal from the order or are non-refundable in the event of termination of service. Due to the legal nature of the IT service / development, the case of cancellation of the order cannot be interpreted, as the original condition cannot be restored, the Customer cannot return the used Service.
If the composition of the Service changes (in excess of 5% of its total content) - with the prior written consent of the Customer - we are entitled to supplement the Service Fee agreed in the contract.
We reserve the right to change the price, specifically emphasizing the cases when a software update or replacement is received for the development environment related to the given platform during the development / operation service, or a new version of the operating system is received from the manufacturer or other hardware or other the price of the services used will increase, depending on the additional work / cost that may result; and in the event of a significant shift in the economic environment and exchange rates relative to each other, to the extent of the change.
In the event of force majeure, we accept no liability for the provision of the service.
When handed over, the executable application will be videotaped and then published. Use of the source code is the exclusive right of ZoRaLL.OrG Ltd. and will be treated confidentially. We publish the application(s) free of charge in the relevant Internet marketplace.
With the development of the application, we undertake the creation and uploading of the application; we have no influence on the review, approving, publication or possible rejection of marketplace service providers (Apple, Google), nor on the duration of publication, as it is also the right of marketplace service providers.
If the developed application(s) can be downloaded in the marketplaces for a fee (not free of charge) within the framework of our continuous service, the amount reduced by the commission of the respective marketplace may be credited to the customer's bank account. In this case, in addition to the ongoing service fee, we will charge an additional 5% commission on applications purchased by users, which may be billed at agreed intervals.
The Customer agrees that ZoRaLL.OrG Ltd. will include the application in its references and appear on the application information sheet as the developer of the application.
If the application is created by another developer on one or more platforms, ZoRaLL.OrG Ltd. must inform the customer in advance and ZoRaLL.OrG Ltd. reserves the right to review / approve the completed application(s), based on which it may refuse the contract. / may terminate.
If the customer subsequently develops the application on one or more platforms with another developer and publishes it on the relevant Internet marketplaces without the prior notice and consent of ZoRaLL.OrG Ltd., ZoRaLL.OrG Ltd. reserves the right to terminate the service contract immediately and to turn off the application, as this will damage the reputation of ZoRaLL.OrG Ltd. towards users and thus indirectly harm business.
After the signing, the issued Price Offer qualifies as an order and the Business Contract related to the fulfillment of the service with its contents.
After the payment of the development fee part according to the price offer, the development is included in our project schedule, the expected duration of the development is on average approx. 2-8 weeks, which can be positively influenced by the accuracy of the available data and information. Development is the implementation of a new intellectual product in an constantly evolving and changing IT environment, for which we are unable to meet a fixed deadline.
After 90% readiness, the time specified by the Customer for sending any remaining data / documents is a maximum of 3 weeks, otherwise we reserve the right to change the price due to the constantly updated and changing IT environment.
If the publication / arming of the completed mobile application is prevented by the customer (eg due to lack of information or data), the operating service will start without publication from the first day of the month following the completion and the first period operating fee specified in the related quotation will be charged.
During the application development process, other changes not recorded in the offer are possible, up to a maximum of 10% of the total program structure. In case of a demand exceeding 10%, a separate consultation is required.
We are only able to provide our services under the conditions set out above, as well as those described in our Service Agreements.
